Incidents reported on status page for The Neptune Media https://status.theneptunemedia.eu.org/ https://d1lppblt9t2x15.cloudfront.net/logos/6aa150bae16c0f4b3fa9d830eb02e2e7.jpg https://status.theneptunemedia.eu.org/ en https://status.theneptunemedia.eu.org/incident/133560 Sun, 04 Dec 2022 15:59:00 +0000 https://status.theneptunemedia.eu.org/incident/133560#81fe9c926212d21c3300904d605eeb0847e441b75b398998c06f28ca2bb07ebe Maintenance completed https://status.theneptunemedia.eu.org/incident/133560 Mon, 07 Nov 2022 08:24:09 -0000 https://status.theneptunemedia.eu.org/incident/133560#93e2c8506e5e552584cc7c87b29e052911fc680be4b4990efe076b2fd6be6aa7 We will be performing unscheduled maintenance / migration / upgrades for one month starting today (5 November 2022) After completion, the response time and usage of the server (including bandwidth) could be reduced by migrating the current framework to a lighter version. Users might experience issues such as i. Being unable to visit our website ii. Invalid links iii. Buffering We will try to solve these problems as soon as possible. Thank you and sorry for any inconveniences we may have caused. https://status.theneptunemedia.eu.org/incident/133560 Fri, 04 Nov 2022 16:00:00 -0000 https://status.theneptunemedia.eu.org/incident/133560#93e2c8506e5e552584cc7c87b29e052911fc680be4b4990efe076b2fd6be6aa7 We will be performing unscheduled maintenance / migration / upgrades for one month starting today (5 November 2022) After completion, the response time and usage of the server (including bandwidth) could be reduced by migrating the current framework to a lighter version. Users might experience issues such as i. Being unable to visit our website ii. Invalid links iii. Buffering We will try to solve these problems as soon as possible. Thank you and sorry for any inconveniences we may have caused. https://status.theneptunemedia.eu.org/incident/81939 Thu, 14 Apr 2022 09:21:00 -0000 https://status.theneptunemedia.eu.org/incident/81939#d196ac3f4554e36ef890dc83287b0e8d7bdd05f041e5054fbc00320f95401f8a A fix has been implemented and service should be back in 5 minutes https://status.theneptunemedia.eu.org/incident/81939 Thu, 14 Apr 2022 08:42:00 -0000 https://status.theneptunemedia.eu.org/incident/81939#b97c5ddb8a210ffac30687a148897a6b9240dd8853e9002f513e7cdf8dcc3b87 Official website is currently unavailable for all users. We are working to mitigate this issue. More updates to follow shortly. https://status.theneptunemedia.eu.org/incident/63707 Tue, 11 Jan 2022 10:38:00 -0000 https://status.theneptunemedia.eu.org/incident/63707#9d836f4f5fec93f13096931b9800fd550916eb29319fa24b81738480d244783e The latency has returned to normal. Issue resolved. 延迟已经回归到正常水平. https://status.theneptunemedia.eu.org/incident/63707 Wed, 05 Jan 2022 08:29:00 -0000 https://status.theneptunemedia.eu.org/incident/63707#ff88ce1c1c42300b956aa4b8da7e89529472e9a602ad69308150926534ffbc1e The results are still unstable, we will continue to monitor the results, users might still experience intermittent browsing and connectivity issue. 经过我们多天的观察后，我们还是发现整体网络质量不稳定，我们将会继续监控网络质量，用户在访问我们的网站时可能还是会遇到无法加载内容和速度慢的现象. https://status.theneptunemedia.eu.org/incident/63707 Sat, 01 Jan 2022 04:01:00 -0000 https://status.theneptunemedia.eu.org/incident/63707#b3609468696ab87d6b7db4d38433c27cc1d08b36aaf10b55cca68991277c9067 A fix has been implemented by our CDN Provider. We are monitoring the results , users might still experience intermittent browsing and connectivity issue. 我们的 CDN 提供商已经针对此次事件进行了修复工作. 我们正在密切关注 CDN - 源服务器的网络质量，用户在访问我们的网站时可能还是会遇到无法加载内容和速度慢的现象. https://status.theneptunemedia.eu.org/incident/63707 Sat, 25 Dec 2021 15:02:00 -0000 https://status.theneptunemedia.eu.org/incident/63707#5521ab2bab0af44a55776dccc11f752a4389132bbbc5f517c337d3fa81630cf4 English : Users might experience intermittent browsing issue when visiting our websites. This is because a submarine cable fault that caused high latency and packet loss issue between our CDN edge network and our origin server. Users might not be able to access our websites or having a very slow loading speed when visiting our websites. We will provide update as necessary. Chinese : 用户可能无法正常访问我们的网站. 这是因为一个海底电缆的问题，导致我们的源服务器和CDN节点之间出现丢包和高延迟的问题. 用户可能无法访问我们的网站，或在访问我们的网站时无法加载内容和速度慢的现象. https://status.theneptunemedia.eu.org/incident/58575 Mon, 08 Nov 2021 03:50:01 +0000 https://status.theneptunemedia.eu.org/incident/58575#74c5a68f9798e87229d3a1aa4ad3dfa5f71666996f5e8cf9cac763a96ed245a2 Maintenance completed https://status.theneptunemedia.eu.org/incident/58575 Mon, 08 Nov 2021 03:50:01 -0000 https://status.theneptunemedia.eu.org/incident/58575#0e432271f3c54f6900bc1238aa6cd9d972576680ad3934e6f75dd5b2fbfd21c0 Our official websites will be unavailable for all users during this crucial web server update. This update conclude the security patch for the web server. Estimated time : 2 hours We will provide updates as necessary. https://status.theneptunemedia.eu.org/incident/58575 Mon, 08 Nov 2021 02:30:00 -0000 https://status.theneptunemedia.eu.org/incident/58575#0e432271f3c54f6900bc1238aa6cd9d972576680ad3934e6f75dd5b2fbfd21c0 Our official websites will be unavailable for all users during this crucial web server update. This update conclude the security patch for the web server. Estimated time : 2 hours We will provide updates as necessary. https://status.theneptunemedia.eu.org/incident/54874 Tue, 21 Sep 2021 12:36:46 -0000 https://status.theneptunemedia.eu.org/incident/54874#c2af2a89f54fc1c455fba5c74bb32893f4ab355f9456df8841711b8003143b29 Migration done. Services restored. https://status.theneptunemedia.eu.org/incident/54874 Tue, 21 Sep 2021 12:28:44 -0000 https://status.theneptunemedia.eu.org/incident/54874#02e3aa54f386a5f7569bf1b79168365a6a82b4093b603dc52e9d651e1647da8a We are migrating our website to new server. This might affect the services. Stay tuned for more update.